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Verizon To Pay $3.4 Million For Not Notifying Officials Of Massive 911...

(Mike Mozart)In April 2014 nearly 11 million people in seven states lost access to emergency services when a software programming error resulted a six-hour long 911 outage. The Federal Communications...

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FCC Fines CenturyLink $16M, Intrado Communications $1.4M For Actions During...

(Adam Reker)Last month the Federal Communications Commission ordered Verizon to pay $3.4 million for failing to alert authorities of a preventable programming error that left nearly 11 million people...

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Woman Held Hostage Uses Online Pizza Hut Order To Send Messages Asking For Help

(via WFLA.com)A woman who police say was being held hostage by her knife-wielding boyfriend, along with her three children, used the only method of communication she had available to ask for help: She...

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T-Mobile On The Hook For $17.5M After Nationwide 9-1-1 Outage

(Adam Reker)How important is it that telephone companies provide constant access to 9-1-1 service? Americans make an average of more than 27,000 of these emergency calls an hour, so when a nationwide...

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The Police & Fire Departments Would Appreciate It If You Didn’t Call 911...

Typically, most people try to avoid a trip to the local police or fire station, except apparently Pokémon Go players.  Police and fire departments across the world are pleading with Pokémon Go players...

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Local Governments Say AT&T, Verizon Aren’t Paying 911 Fees

In much of the country, local 911 call centers are funded from mandatory fees of around $1/line placed on phone bills. However, recently filed lawsuits allege that AT&T, Verizon and others are...

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Mattress Store Apologizes For Ad Parodying Twin Towers Falling On 9/11

A San Antonio mattress store is apologizing after posting a video on Facebook advertising a “Twin Towers Sale” that parodies the World Trade Center towers collapsing. For whatever reason, Miracle...

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Drug Dealer Hiking The Price Of Pot? Don’t Call The Police

“Is your drug dealer ripping you off?” That’s a question police in Australia jokingly posed this week, after a woman called authorities to complain about a recent “outrageous” price hike on marijuana...

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Apple Update Fixes Flaw That Caused 911 Cyberattack

Last fall, 911 emergency-response service centers in a dozen states were the victims of a massive cyberattack that resulted in hundreds, if not thousands, of iPhones repeatedly calling 911 without the...

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Please Don’t Call 9-1-1 If Your Chicken McNugget Order Takes Too Long

There are a number of completely adequate and understandable reactions to have when your fast food doesn’t arrive, well, fast: ask for a refund, talk to a manager, or wait patiently. One thing that’s...

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